TICA is committed to quality in all its product and services. We assure our members of this quality by maintaining a high KPI monitoring standard.
From the first stages of research and development, through to final delivery to the marketplace all products or services must pass our quality assessment process. One of the most beneficial guides is the feedback we obtain from our selected focus groups and beta test members.
TICA has set objectives for quality that continually test our process systems and ultimately delivers the most efficient, cost effective and desirable service possible.
All feedback is used to monitor our performance levels investigate new systems and create a more user friendly environment.
Quality is the responsibility of every team member and we are committed to using all our skills and efforts in achieving our objectives. Every team member plays an integral part in the successful delivery of quality services.